TESSA Inc. invites attendees to collaborate on a dynamic workshop exploring our six core principles of Managing Challenging Behaviour. This hands-on learning experience is designed for students in social work, community services and education, equipping them with essential tools to foster safe and supportive connections with learners.
Workshop Overview This interactive session emphasises the link between educator-learner relationships and effective behaviour management. Participants will gain insights into how positive, structured engagement strategies enhance social skill development and overall classroom success.
A key feature of the workshop is hands-on instruction and implementation of the TESSA Inc. Prompt Cards, a valuable tool that reinforces positive engagement and behaviour interventions. Participants will practice real-world application through role-play and collaborative exercises.
We welcome the opportunity to bring this engaging, skills-based workshop to your institution and look forward to discussing how we can support student development through meaningful, practical learning experiences.

Natalie Deacon

Natalie began her career in Community Services in 2017. She is the Engagement Support Services Manager and Professional Learning Coach with TESSA Inc., supporting adult learners in Youth Work, Community Services, Social Work and Educational Employees. She also works for the Department of Education(DE). Natalie trains tertiary students on placement and staff working in Education, delivering TESSA Inc.’s Managing Challenging Behaviour modules. Additionally, she oversees the Engagement Support Officer (ESO) program, which provides trained staff to mainstream schools to support students with complex behavioural concerns. With extensive experience in education and community services, Natalie plays a key role in workforce development and student support.